Privacy Policy

At Pilsa Hostelería Técnica S.L.U., we are committed to protecting your privacy. We want to be transparent about the data we collect, how we use it, and your rights to control your information.

1. User Information

Pilsa Hostelería Técnica S.L.U. is the data controller of the User's personal data and informs you that this data will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD).

What is the purpose of processing your personal data?

At Pilsa Hostelería Técnica S.L.U., we process the data of interested individuals to:

  • Manage and develop communications (contact, inquiries, etc.).
  • Provide requested services and carry out our business activities.
  • Manage the contracting, shipping, and return of products sold online.
  • Process user registration for product purchases.
  • Send commercial communications to users subscribed to our newsletter.
  • Manage product reviews submitted by registered users.
  • Respond on social media without processing data beyond those responses.

What type of data do we process?

  • Identification data
  • Email addresses
  • Postal addresses
  • Bank details

How long will we keep your data?

We will keep your data as long as there is a relationship with you or a legal obligation exists. When the data is no longer necessary, it will be deleted with confidentiality guarantees. Unnecessary job application data will be deleted immediately.

What is the legal basis for processing your data?

The legal basis is:

  • The existing contractual or commercial relationship.
  • Your explicit consent for additional forms or services.

The data requested during registration is necessary to formalize the relationship. Not providing it will prevent us from maintaining such relationship.

Who will your data be shared with?

  • Third parties that provide services such as logistics, IT, etc., with limited access to necessary information and under confidentiality obligations.
  • Data will not be shared with third parties unless legally required.

What are your rights?

  • Access: Know what data we are processing.
  • Rectification or erasure: Modify or delete data when no longer necessary.
  • Restriction of processing: Keep data for defense or legal claims only.
  • Portability: Receive and transfer data to another controller.
  • Objection: Object to processing unless legitimate reasons apply.
  • File a complaint: With the Spanish Data Protection Agency aepd.es.

You may exercise your rights at:

Pilsa Hostelería Técnica S.L.U.
C/ Camino Bajo 10, Armilla (Granada)
Email: lopd@pilsa.com

Evalua Protección de Datos, S.L.
Av. del Conocimiento, 41, Centro de Empresas del Parque Tecnológico de la Salud, Floor 2, Office A207, 18016 Granada
Email: delegadodeprotecciondedatos@dataevalua.com (Subject: “Pilsa”)

Sending communications or information

We only send electronic communications if they are relevant, of interest, or have been consented to by the user. You may unsubscribe at any time in accordance with Article 22 of Law 34/2002.

2. Required or optional nature of provided information

The user expressly agrees that their data is necessary to fulfill their request, except for optional fields. The user guarantees that the data provided is true and up to date.

If providing third-party data, the user guarantees they have informed the third party of this policy and obtained their consent.

Failure to provide data may prevent services from being fully tailored to the user's needs.

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